We work hard to make sure your order is received quickly and safely.
You’ll be given USPS shipping options and exact costs during the checkout process after you have selected the delivery address for your order. For UPS shipping options, please Contact Us. Delivery times are estimates based upon the carrier’s guaranteed delivery date and our daily cutoff time for orders. The delivery estimate do not take into account weekends or holidays so please keep that in mind when selecting your options. For a list of USPS postal holidays, please visit USPS 2023 Holidays.
** Delivery estimates may vary depending on your state **
Domestic Shipping Options
Free Ground Shipping
- Estimated delivery in 5-7 business days
- Tracking available
- Signature Request available for an additional fee *
- Delivery to P.O. Boxes and physical addresses
- Returned orders will have this cost deducted from the refund amount
USPS First Class Shipping
Our most affordable service!
- Estimated delivery in 5-7 business days
- Tracking available
- Signature Request available for an additional fee *
- Delivery to P.O. Boxes and physical addresses
- Restricted to orders with a shipping weight of less than 15 ounces (single bottle orders are generally under 13 ounces)
- Non-refundable
USPS Priority Shipping
- Estimated delivery in 2-4 business days
- Tracking available
- Signature Request available for an additional fee *
- Delivery to P.O. Boxes and physical addresses
- Non-refundable
USPS Priority Express Shipping
Our fastest service!
- Estimated delivery in 1-2 business days
- Tracking available
- Signature Request available
- Delivery to P.O. Boxes and physical addresses
- Non-refundable
UPS Ground Shipping
- Available upon request **
- Estimated delivery in 3 business days
- Tracking available
- Delivery to physical addresses only
UPS 2nd Day Shipping
- Available upon request **
- Estimated delivery in 2 business days
- Tracking available
- Delivery to physical addresses only
UPS Next Day Shipping
- Available upon request **
- Estimated delivery in 1 business days
- Tracking available
- Delivery to physical addresses only
Contact and Tracking Information
Once your Northern Health Products order has been processed you will receive a shipping confirmation email which will include your tracking number(s). For registered customers, you may login to your account to review your order details and tracking information.
Payment Methods
The following international payment methods are accepted: MasterCard, Visa, Discover, American Express.
Money orders can also be sent however this will delay the shipping of your order until after the funds have been cleared.
Sorry, PayPal is not accepted.
Returns and Refunds Policy
If for any reason you are not happy with a product you have purchased, please visit our Refund Policy page for return information.
Errors in Names and/or Addresses
Please note that we cannot change names or the delivery address to a package AFTER an order has been shipped. Please Contact Us immediately if a correction is needed or you see an error on your purchase confirmation email. Calling us is the best way to ensure corrections are made prior to shipping.
We cannot be held responsible for any delays, fees, or other delivery issues if an error has been made in the shipping information on your order. We work directly with our shipping providers to help resolve issues when possible. If such an error has been made by you and it causes an order to be rejected, lost, or destroyed, we can not issue refunds or replacements of any kind. If such an error causes the order to be sent back to us, you will be responsible for any return shipping fees or the cost to resend the order to the corrected address.
It is sometimes possible for the customer to contact their local postal office to make corrections. It is your responsibility to do so as we have no ability to look up such information or authority to speak on your behalf. Please note not all post offices allow this option and it is up to each individual office’s discretion.
Customer Package Refusal
If you refuse an order for any reason, you may still be eligible for a refund however we will not be responsible for any shipping fees (to and from your location). All orders must be returned unopened and in good condition in order to qualify for a refund.
You may request the order to be resent to you but additional shipping charges may apply. Please Contact Us to request the order to be resent to you. If any changes are required prior to resending, please note this information in your message.
Disclaimer
By ordering from Northern Health Products, you are agreeing to the above policies and terms. Northern Health Products reserves the right to change these policies at any time. We also retain the right to refuse service to any customer at our sole discretion.
* There is a $3 fee for this service. Please Contact Us to request this service and agree to have the addition cost applied to your method of payment. *
** UPS shipping may have an additional charge. Please Contact Us to request this service and quote your order number (if available). **